CEN-SOR SECURITY SYSTEMS
Take Control of Your Technology
You take care of your business, we will take care of your IT.
CEN-SOR Security Systems
ABOUT
Since our founding, we’ve worked with numerous clients throughout the area. Great service begins and ends with experienced and friendly professionals, which is why we put so much consideration into selecting only the best to join our team. We complete projects efficiently and on schedule, and go above and beyond to form lasting relationships with our clients.
MANUFACTURERS WE SERVICE AND INSTALL
Why Cen-Sor
Lower IT Costs
Our managed IT services are designed to eliminate inefficiencies that cause costly downtime, as well as strategically reallocate your IT budgets to get the most out of your technology investments. Rather than funding an entire in-house IT staff or relying on only a few specialists to manage your IT, with Cen-Sor, you get access to a whole team of highly trained professionals to manage or co-manage your IT at a fraction of the cost.
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Increased Strategic IT Alignment
Our goal as an IT company & your technology partner is to understand your business’s unique model so we can best strategize your IT to align with it. As we discover your business needs—including compliance regulations and industry standards—we create a long-term plan for your IT to scale along with your company as we streamline processes along the way.
Improve IT Process & Governance
Using industry-approved ITIL practices for IT service management (ITSM), we help align IT services with the overall needs of the business through strategy and planning, and process design and improvement.
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Get Immediate and Continuous IT Support
Our dedication to providing best-in-class customer service means we are prepared at all times to quickly resolve your IT issues. You can rely on our onsite and remote help desk services to relieve your IT headaches once and for all.
Technology / IT Support
In today’s fast-paced world, experiencing downtime from your computer or network can lead to loss of work, productivity, and revenue… something no company wants to experience. In a world where our jobs rely on properly functioning IT equipment, receiving reliable, efficient, and cost effective technical support is vital. At Cen-Sor Security, we offer a variety of technology support options for you to choose from.
On-Demand Support
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RemoteThe most convenient option of all is remote support. As long as you have a working internet connection, we can connect to your computer from our office. This is great for quick fixes and those, "could you show me how to" questions.
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On SiteDon't want to worry about disconnecting your computer and lugging it in to our office? No problem. We can come to you instead.
We provide on-site and in-shop service during normal business hours, as needed. Our normal hourly rates for these services are $85/hour for in-shop remote work and $115/hour for on-site service. Our turnaround times are typically within a few days and often we can provide same-day service at no additional cost. As always, there are never any hidden fees and you will be given an estimated cost to complete the job (including parts and labor) before any work is performed.
Discounted Service Contracts
Many of our clients need ongoing support on a regular basis or have the occasional big project that may require a significant amount of labor. As an added benefit to them, we offer discounted hourly rates for prepaid blocks of time. Each contract holder is entitled to high priority computer service at the rates listed below. The contract guarantees that a technician will begin resolving a problem within two business days of receiving a service request. If this guarantee is not met, the requested service will be completed without using any of the contract holder’s remaining contract hours.
Every business needs IT support, but sometimes hiring full-time IT staff can be prohibitively expensive. Save money by outsourcing your IT department to us. Our Outsourced IT solution gives you instant access to our entire team of IT professionals at a fraction of the cost of hiring a single employee. We have the expertise to support all of your computing needs, including desktops, servers, network appliances, printers/copiers, and much more. Best of all, we also actively monitor your equipment 24x7 and can solve many issues remotely before they turn into major problems. This plan provides unlimited onsite and offsite support for existing hardware and software, as well as help desk support for your staff.
Outsourced IT Department
Remote-Only Support
The majority of all IT issues we encounter can be resolved using our advanced remote support software. This enables us to connect to your computer from our office and operate your computer as if we were sitting in front of it.
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​Our Remote-Only plans also work well for companies who would like to reduce overall IT support costs or who are out of our onsite service areas. The IT industry has reached the point where most network management and support can be performed from anywhere. From server patching, to helpdesk services, to firmware updates for your firewall, all it takes are some keystrokes from our experienced staff and you’re golden.
Who We Serve
Residential
Small Business
Mid-Size Business
